Power out in Bowling Green? BGMU customers call 270-782-4302. Warren RECC members call 270-843-9710 or text #out to 85700. Outage maps and tips.

Last checked Oct. 12, 2026. Facts on this page come from Bowling Green Municipal Utilities (BGMU) and Warren RECC. For a downed line or anything sparking, stay away and call 911.

Two electric utilities serve Bowling Green. BGMU, the city-owned utility, serves about 32,000 electric customers. Warren Rural Electric Cooperative Corporation (Warren RECC) is the member-owned cooperative serving other parts of the area. Your bill says which one you have. The City of Bowling Green points residents to both utilities to report outages and streetlights.

Who to call

Utility Report an outage Outage map
BGMU 270-782-4302 (24-hour dispatch) outages.bgmu.com
Warren RECC 270-843-9710 or 888-604-4321; text #out to 85700 outageview.wrecc.com

Downed line, fire or sparking: call 911.

BGMU customers

  • Call 270-782-4302 to report a power outage. BGMU’s dispatch runs 24 hours a day, seven days a week; the customer service office at 801 Center St. is open 8 a.m. to 4:30 p.m. weekdays, 270-782-1200.
  • Report other electric problems online, including a damaged pole, a streetlight on during the day or a light that is out, through BGMU’s Report a Problem form. The same form takes water and sewer problems: main leaks, hydrant leaks, low pressure and frozen meters.
  • Text alerts: sign up for BGMU’s Outage Text System to report outages by text message.
  • Outage map: outages.bgmu.com.

BGMU maintains 360 miles of distribution lines, 68 miles of them underground, and about 3,450 streetlight poles, according to the utility.

Warren RECC members

Warren RECC’s outage page says its advanced meters usually tell the cooperative your power is out even if you do not call. Report it anyway if you see a line down or a broken pole. Three ways to report:

  1. App: tap “Report Outage” in the free SmartHub app.
  2. Text: text wrecc to 85700 to sign up (your cell number must be on file), then text #out to 85700 when your power goes out.
  3. Call: 270-843-9710 or 888-604-4321. Give your name, address and phone number. In large outages the co-op uses an automated answering system.

Check restoration progress on the Warren RECC outage map; the co-op explains how to read it on its outage map page.

Before and during an outage

Sign up for your utility’s text alerts before a storm, so you can report an outage without waiting on hold. Warren RECC posts preparation and safety advice on its outage tips page and answers common questions on its outage FAQ. Treat every downed line as live, stay away from it and call 911.

Water main breaks and sewer problems

BGMU also runs the city’s water and sewer systems. Report a water main break, a leaking hydrant or low water pressure through the Report a Problem form or call 270-782-1200.

Frequently asked questions

Who do I call for a power outage in Bowling Green, Kentucky?

If Bowling Green Municipal Utilities (BGMU) is your electric provider, call 270-782-4302. If you are a Warren Rural Electric Cooperative Corporation (Warren RECC) member, call 270-843-9710 or 888-604-4321.

Is there a BGMU outage map?

Yes. BGMU’s outage map is at outages.bgmu.com. Warren RECC’s outage map is at outageview.wrecc.com.

Can I report a power outage by text in Bowling Green?

Warren RECC members can text wrecc to 85700 to sign up, then text #out to 85700 to report an outage. BGMU customers can sign up for its outage text system on bgmu.com.

Who do I call about a streetlight out in Bowling Green?

Report streetlights to your electric utility: BGMU through its Report a Problem form or Warren RECC through its outage page, the City of Bowling Green says.